Questions and answers
What is the Client information bank register?
The CIBR is a well secured database containing data on contractual (loan) relations between banks and their clients. The CIBR is created on the basis of information that banks provide to CBCB and which separately or as a whole indicate the payment prospects and credibility of bank clients. The CIBR contains positive as well as negative information.
What clients are in the CIBR?
In the CIBR there are individuals (natural persons and entrepreneurs), who have drawn a credit with the bank which is a participant of the CIBR. There are also individuals who are applying for a credit, or if the requested agreement was not concluded.
What information is stored in the CIBR?
Apart from the identification data on the client such as name, last name, date of birth, birth number, place and country of birth and residual address there is also information showing whether the client and the bank have entered into any contractual relationship or not. Also data showing client´s financial obligations that have come will or may come into existence with a bank, i.e. number of existing loan agreements, amount of individual credits and installments, history of paying off those engagements and information on the guarantees. There is also information whether you are currently applying for any credit product. The information is processed in the CIBR and for the period of further 4 years following the expiration thereof. If the requested agreement was not concluded with a client, information is kept in the CIBR for a period of 1 year from the date of filing a client´s request for conclusion of the relevant agreement.
What benefits does the CIBR bring to me as to a good client?
If you are a good client, who pays off his engagements regularly and on time, the bank will see this fact in your credit report, and this will work in your favour - you will figure as a solid customer, which might show in the services you will be offered. You will probably receive your money more easily and more quickly. You also might be awarded by better conditions than an unknown or bad client.
Does anything like Register exist also abroad?
Of course. Credit registers have been used abroad for many years. In the Western world it is a standard tool used in credit decision making. In countries of the Central and Eastern Europe the registers have been established recently or they are still in progress. There even exists an exchange of information among individual countries. Some clients, in countries where register functions as a traditional part of the country economy, require creditors to report information about them to the register, so they would be looked at as solvent clients.
Why should clients give the consent with processing of their data?
Banks are not required to have consent for an enquiry only to the CIBR database (§ 38a cl. 1, the Banking Act). The banks participating in the project of the CIBR, in order to reduce risks and increase the quality of offered products, wish to regularly receive data regarding the payment prospects and credibility from Non-Bank Client Information Register (operates by LLCB, z.s.p.o.). Just an essential presumption for correct operation of the mutual information exchange between banks and creditor entities (in particular leasing companies and companies providing consumer loans) is the existence of your consent.
What if some of "my" details will not be true and I will have problems with obtaining a credit?
If you find out that some of information given about you is incorrect, please contact our Client center. One of its main tasks is to inform clients on data that is processed in the CIBR and in case of incorrect data to insure the correction in cooperation with the particular bank.
Is it possible that someone could abuse those data?
Security of information contained in the CIBR is very well ensured, not only technically but also organizationally. Data are transferred via secure lines and are encrypted. All the communicating servers and clients of this exclusive system are identified and authorized with certificates issued by the accredited provider of certificate services. Apart from the technical security there are many organizational rules and check-ups which provide impossibility of the system's abuse.
Where the data will be processed? Isn't it against the law that the data will be processed abroad?
The information is finally technically processed by CRIF company in Italy. It is not a breach of our law provided that the security rules of that country are firmer than in our own country. Italy certainly fulfills this condition. Moreover CRIF has been providing such a system for over 20 years in Italy and keeps the security criteria in cooperation with the Czech banks.
If I will delay my payment for about one or two days, will I be considered as a non-payer in the register?
One or two days delay will not be usually shown in the CIBR because information contained in the CIBR is regularly once in a month updated with a few days delay so the transaction time of money transfer would be eliminated.